Mercure Raphael Hotel Wien - Vienna

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Wallgasse 23, Vienna, Austria, 1060  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Mercure Raphael Hotel Wien - Vienna

Wi-Fi
Parking

EUR 15 per day

Luggage storage
24-hour

Late check-in/ -out

24-hour check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

The 4-star Mercure Raphael Hotel Wien offers a classic accommodation to stay in Vienna. The hotel opened its doors in 1970 and was remodeled in 2011.

Notable for its location 1100 meters away from Mariahilfer Street in Mariahilf district of Vienna, the hotel provides access to Lugner City within 15 minutes' walk. Set within a 30-minute walking distance from Vienna city center.

Set next to bars, pubs and restaurants, this hotel also offers a casino, a sundeck and an outdoor swimming pool on site.

The hotel stands within a 5-minute stroll of Gumpendorfer Straße Metro Stop subway station and within a 10-minute walking distance of Wien Westbahnhof Railway train station. Due to its convenient location, guests can get to Schwechat International airport within 25 minutes drive.

Rooms

Mercure Raphael Hotel Wien offers elegant rooms with Wi-Fi, cable TV, a private balcony, a dressing room and a writing table as well as an electric kettle, coffee/tea makers and a fridge. Mercure Raphael Hotel Wien features rooms with the city view. Bathrooms come with a shower, a bidet and free toiletries.

Eat & Drink

A buffet breakfast is offered at the lobby. Guests can try cool drinks in the music bar. French and Austrian specialties are served at Cafe Bird, which is 100 meters away.

Services

Mercure Raphael Hotel Wien offers a business centre, a banqueting hall and a conference room for business guests.

Relax

On-site spa facilities feature a spa area, a solarium and a sauna. On-site fitness amenities include a gym, a fitness centre and a jogging track.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at EUR 15 per day.

Year renovated:   2011.  Number of floors:   7.  Number of rooms:   78.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Bicycle storage
  • Beauty salon
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Jogging track

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Outdoor dining area
  • Buffet breakfast

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • DVDs/ Videos for children
  • Children's play area
  • Game room

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Casino
  • Sun terrace
  • Spa center
  • Solarium
  • Sauna
  • Massage

Room view

  • City view

Room facilities

  • In-room air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bathtub
  • Shower
  • Hair dryer on request
  • Room toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Paid movies/Video
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 2 years
Crib FREE
Existing bedding FREE
All children
3 - 6 years
Existing bedding FREE
There are no extra beds provided in a room. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Mercure Raphael Hotel Wien - Vienna Vienna location
Show big map »

Hotel Address:

Wallgasse 23, Vienna, Austria, 1060

Get directions
City Center
  • Vienna
    2.6 km
Airports
  • Schwechat International (VIE)
    18.6 km
Train Stations
  • West Railway Station
    600 m
  • Wien Westbahnhof Railway Station
    600 m
Underground stations
  • Gumpendorfer Straße Metro Stop
    200 m
  • Westbahnhof Metro Stop
    600 m
  • Bus stop
    200 m
Restaurants
  • Cafe Bird
    70 m
  • Bauernbrau (cuisine: Austrian)
    160 m
Ski areas
  • Stubai Glacier
    2.5 km
  • Mayrhofen
    2.5 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    7
  • Number of rooms:
    78

Hotel Awards

AustrianHOTEL AWARDSRecommendedViennaMercure Raphael Hotel Wien

According to guest reviews, the hotel has been rated as
Best Family Hotels in Austria

Use Badge

Rooms and availability

Mercure Raphael Hotel Wien photos Room
Privilege Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Coffee machine
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Parquet floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Bedding:Cribs/baby cots
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • In-house movie
Room Description:

Standard|Privilege Double Room ( No Breakfast )

Mercure Raphael Hotel Wien photos Exterior Hotel information
Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed and 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Parquet floor
  • Trouser/pants press
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Bedding:Cribs/baby cots
  • Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • VCR player
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • In-house movie
  • Radio
Room Description:

Classic Twin. BED & BREAKFAST. Dynamic product

Studio Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Ironing facilities
  • Bathroom:Hair dryer
  • Media:Wake up service
Room Description:

Suite|Studio Suite ( No Breakfast )

Standard Twin Room for Single Use
  • Max occupancy:

    1 person

  • Check Prices
  • General:Individual air conditioning
  • Trouser/pants press
  • Bathroom:Hair dryer
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Media:Television
  • VCR player
  • Radio
Room Description:

Twin room sole use

Superior Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Dining:Mini-bar
Room Description:

[NON REFUNDABLE] DOUBLE SUPERIOR

Mercure Raphael Hotel Wien Location

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  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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What's nearby

Tourist attractions

  • lebemann und hirn1.5 km
  • Café Galerie Kandinsky1.9 km

Popular areas

  • Spittelberg1.7 km
  • Museumsquartier1.9 km
  • Naschmarkt1.9 km

Places of interest

  • Zieglergasse Metro Stop700 m
  • Naschmarkt1.9 km

Train stations

  • West Railway Station500 m
  • Wien Westbahnhof Railway Station500 m
  • Wien Westbahnhof Railway Station500 m
  • Wien Meidling - Railway Station1.9 km

Convention centers

  • vekks1.5 km
  • Palais Auersperg2.0 km

Shopping areas

  • Mariahilfer Street1.0 km
  • Mariahilfer Straße1.0 km

Stadiums

  • Wiener Stadthalle1.2 km

Museums

  • Technisches Museum1.5 km
  • Technical Museum Vienna1.5 km
  • Museumsquartier1.9 km

Theaters

  • Raimund Theater100 m
  • Raimund Theatre100 m
  • Theater an der Wien2.0 km

Underground stations

  • Gumpendorfer Straße Metro Stop100 m
  • Westbahnhof Metro Stop500 m
  • Längenfeldgasse Metro Stop800 m
  • Neubaugasse Metro Stop1.1 km
  • Kettenbrückengasse Metro Stop1.5 km
  • Volkstheater Metro Stop2.0 km

Local attractions

  • Schonbrunn Palace2.1 km
    Schlosstrasse 47
  • Technisches Museum 1.6 km
    Mariahilfer Strasse 212
  • Alte Donau1.7 km
    ViennaAustria
  • Vienna Naschmarkt1.6 km
    Kettenbrückengasse
  • Mariahilfer Strasse1.7 km

Near the hotel

  • Museum of Contraception and Abortion330 m
    Mariahilfer Guertel 37
  • Die Burgkapelle 690 m
    Hofburg, Vienna
  • Foltermuseum1.2 km
    Fritz-Gruenbaum-Platz 1
  • Raimund Theater1.5 km
    Wallgasse 18, Vienna
  • Haydnhaus520 m
    Haydngasse 19
  • Hofmobiliendepot (Imperial Furniture Collection)900 m
    Andreasgasse 7
  • Lugner City1.4 km
    Gablenzgasse 5-13

Restaurants nearby

  • Cafe Bird70 m

    Address: Mittelgasse 26
    Phone: +43(0)1 2089778

    72% likes this, based on 9 reviews

  • Happy Buddha180 m

    Address: Mariahilfer Guertel 9
    Phone: +43 1 8934217

    59% likes this, based on 28 reviews
    Price Range: ZAR 173 - ZAR 255

  • Zum Hagenthaler250 m

    Address: Wallgasse 32, A-1060

    74% likes this, based on 27 reviews
    Cuisine: Central European

  • Bauernbrau160 m

    Address: Gumpendorferstrasse 134-136

    84% likes this, based on 32 reviews
    Cuisine: Austrian

  • Franceschi210 m

    Address: Aegidigasse 15

    61% likes this, based on 32 reviews
    Cuisine: Austrian

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    7
  • Number of rooms:
    78

Hotel Awards

AustrianHOTEL AWARDSRecommendedViennaMercure Raphael Hotel Wien

According to guest reviews, the hotel has been rated as
Best Family Hotels in Austria

Use Badge

Cities nearby
  • Schwechat hotels - 11 km
  • Brunn am Gebirge hotels - 13 km
  • Mauerbach hotels - 15 km
  • Voesendorf hotels - 10 km
  • Klosterneuburg hotels - 12 km
  • Achau hotels - 14 km
  • Moedling hotels - 15 km
  • Perchtoldsdorf hotels - 12 km
  • Purkersdorf hotels - 14 km
  • Langenzersdorf hotels - 11 km

Mercure Raphael Hotel Wien Reviews

Guest reviews are submitted by our customers after their stay at Mercure Raphael Hotel Wien

Average guest rating

7.4out of 10
Very good
Based on 282 reviews

Guest reviews

  • Family with children
    7.4

    Good breakfast

    We were not able to use the extra bed because it was not comfortable with the springs ticking at your back when you lie down. The three of us squeezed in one bed! Not quite comfortable because of lack of space but better than sleeping on bed with spring coming out

  • Family with children
    7.4

    The receptionists were very kind. We got our room earlier than the normal check in time. the location is excellent if you come to a city trip. near to metro, near shopping street. Breakfast was very good, with fruits, juices, cold cuts, jams, different type of bread.

    If the rooms were a little bit more "new style", that would be nice. Like the bathrooms, which were renovated.

  • Couple
    9.6

    The location is simply perfect, extremely close to Mariahilfer center and the metro station, yet it is very peaceful. As far as the rooms are concerned, we were surprised and very satisfied with our room, especially with the comfortable bed. Once you fall asleep you dont wake up until the next morning :)) We got more than we expected. Great value for money!

    The parking is a little bit too narrow, might be a problem for bigger cars. However, we had no problems with it.

  • Single
    8.2

    The best thing about this hotel is its location, it's pretty near to the underground station, a really 10 minutes walk from the western railway station and next to the Raimund theater. Pretty clean rooms, nice staff, reasonable prices and perfect location - now I have all reasons to recommend this hotel to my friends.

  • Family with children
    7.0

    good location, friendly staff and nice breakfast.

    sheets and duvets weren't changed at all, even one time...

  • Group of friends
    4.2

    The breakfast is good with many choises and always fresh. good service at the dining room. the wi-fi signal was very good ( at least in our room at the first floor). the location is 10 minutes walk from Westbanhof and 5 minutes walk from gumpendorfer u-bahn.

    The hotel looks old and need to be refurbished especaly in the rooms. many little things in the service made us very unsatasfied. when we arrived we couldnt open the door becuse of a mistake at the reception in the electronic card . in the room there where only 2 towels even though we are 3 people and when we tried to ask for another towel the telephone was not working. after we asked twice the reception girl came and offered another room. in the other room the electrical outlet was not near the beds so it was less comfortable. when we arrived the next day to the room the electric card again did not open the room - well one time is a mistake but twice is a bad service. the same with the towels - 2 towels instead of 3. so the first time is also a mistake but the second time is bad service. also the safe is very old and very small ( looks like from 1919) not elctronic off course and you need to ask for a key and sign that if you lose the key you pay 95 euro. so in the botoom line: a very good service in the dining room but very bad service in the rooms. this hotel does not match the Ibis standards at all.

  • Group of friends
    7.8

    Excellent location for shopping, it is only 5 minutes walk from the top of Maria Hilfer Strasse, close to train station. Very good breakfast.

  • Single
    7.4

    I chose the hotel for watching musical, Elizabeth. The location is perfect for it.

    The location does not seem to be safe at night. When I got lost one night, I did not find people. Maybe, the hotel can provide an excellent map for guests.

  • Older travelers
    8.2

    Good breakfast. Staff friendly and helpful, provide good information. Good WiFi. Clean room with good air-conditioning. Underground station nearby.

    A little dark outside if the RathimusTheatre opposite do not have show that night.

  • Older travelers
    8.2

    it is not near the west railway station, 20 minutes on foot to find the hotel

  • Couple
    5.8

    The room was very bad. We tried to change the room, but there wre not better option. It looked like we got the worst room in the hotel. I will not recommend the hotel to anyone.

  • Family with children
    7.8

    Location!! Very near to the Gumperdorfer underground station- made it very easy to travel in a short space of time to the tourist spots. It also had A/Cwhich helped as it was very hot.

    The breakfast was the same for all 3 days we stayed there. If you do not eat pork or beef- breakfast is limited. The elevator is very small- I could only just fit in with my baby's stroller (which isn't very big). The breakfast staff were not very friendly. If you are visiting Vienna for the first time-and do not speak German- you will have a problem - we found it very hard to communicate and were really only helped by other tourists. Also- when you arrive at Vienna airport- the luggage trolleys are coin operated- any coin works- does not have to be EU money.toilets in the city are pay toilets- the machine gives you change if needed- and, outside of the airport/stations, all signs are in German with no english translation.

  • Family with children
    10.0

    Good location, 5 minutes from the metro. Staff are quite good, I ask for some place and they even printed the google map for me. Room is clean and Wifi works well.

  • Couple
    6.6

    Good location,good price, good breakfast, clean rooms.

    Weak wi-fi connection, no room cleaning service during our stay.

  • Family with children
    8.8

    “Good budget friendly well located hotel.” Great experience.Generous breakfast. Good rooms for three of us. Close to Westbahnof stations .This can take you to central Vienna in 15 mins Only we saw some people nagging to the reception about their ACs not working. Our Ac worked perfectly and was cool even when unoccupied.

    If you need water or a drink you have to walk till the station for 10 min. The hotel does not provide anything. They say we do not manage the restaurant. The bar was not open. Restaurant is open only during breakfast timings. Hope they install water and drink dispensing machines or start restaurant and bar services.

How to reach hotel

hotel Mercure Raphael Hotel Wien - Vienna Vienna location
Show big map »

Hotel Address:

Wallgasse 23, Vienna, Austria, 1060

Get directions
City Center
  • Vienna
    2.6 km
Airports
  • Schwechat International (VIE)
    18.6 km
Train Stations
  • West Railway Station
    600 m
  • Wien Westbahnhof Railway Station
    600 m
Underground stations
  • Gumpendorfer Straße Metro Stop
    200 m
  • Westbahnhof Metro Stop
    600 m
  • Bus stop
    200 m
Restaurants
  • Cafe Bird
    70 m
  • Bauernbrau (cuisine: Austrian)
    160 m
Ski areas
  • Stubai Glacier
    2.5 km
  • Mayrhofen
    2.5 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    7
  • Number of rooms:
    78

Hotel Awards

AustrianHOTEL AWARDSRecommendedViennaMercure Raphael Hotel Wien

According to guest reviews, the hotel has been rated as
Best Family Hotels in Austria

Use Badge